We’re experiencing a higher than normal number of calls at the moment. Did you know you can now renew your policy online through our customer portal, MyDevitt? Registration details can be found in your renewal documents. If you do require urgent assistance, please be advised that we are working to answer your call as quickly as possible. We apologise for any inconvenience and thank you for your patience.

Claim Guides

If you need to make a claim you must report it immediately through our 24/7/365 Claim Line. Find the number you need to call in our specific claims guides below, which also include guidance about making an insurance claim.

Here for you 24/7

  • Make sure you take photos at the scene
  • Get details of the witnesses
  • Make some notes of the details, timings, events etc
  • Get a Crime Reference No if applicable
  • Report your incident as soon as you can

Don't forget to have the following information when making a claim

Specialist advisors will be there to help you with the process but you will need the following information to hand:

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  • Policy number
  • Police Crime Number (if necessary)
  • Your full name and address
  • Details of any third parties involved
  • Details of the accident / loss
  • Witness information (if applicable)

If you are unlucky enough to be involved in an accident or need to make a claim, here are some frequently asked insurance claims questions which may help you.

Claim Frequently Asked Questions

Take a look at our Claims FAQs to get a better understanding of the claim process...

How do I make a claim with Devitt?
  1. If something has been stolen or damaged by someone else you should contact the police first and obtain a Police Crime Reference Number
  2. Check you’re covered – make sure your insurance covers you for the event
  3. Gather your insurance documentation – to help the process run smoothly
  4. Note all facts – date and time, third party details, details of what happened and what you’re claiming for
  5. Call the Claim Line– the numbers you need can be seen on the guides above.
How quickly should I report my claim?

When injuries are involved, delays are sometimes unavoidable, but it’s important that you report any accidents to your insurer as soon as possible.

A delay may result in higher costs for the insurer, which may then be passed on to motorcyclists through increases to premiums.

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