PLEASE HAVE READY:
- Policy Number
- Police Crime Number (if necessary)
- Your full name and address details
- Details of any third parties involved
- Details of accident
- Witness information (if applicable)
PLEASE HAVE READY:
If you’ve had a quote over the phone and would now like to accept the policy please call us on 0808 178 7094.
Step by step guide to make a bike insurance claim
Motorbike Claims Guide
If you’re involved in an accident, the most natural reaction is to be upset and angry. Although it might be the last thing on your mind at the time of the accident, it’s important to note down as many details as you can so that you can make an insurance claim as soon as possible.
One of the best things to do to keep yourself protected and prepared in the event of an accident or damage to your motorbike is to take photographs of your insurance information on your phone, or to store a digital copy of your policy in your emails – that way, you can access the relevant phone numbers and reference numbers at the scene to get the ball rolling as soon as possible.
Making a motorbike insurance claim
When the accident or damage occurs to the motorbike, document as much detail as you possibly can. If appropriate, take photographs and if you don’t have a camera, draw a diagram. Take note of any and all damage to the motorbike and if anyone has sustained injuries, document those too. Provide as much detail as possible, even if it seems unnecessary – every little piece of information could help back up your claim.
Whilst still at the scene of the accident, don’t admit any liability or offer to make any payments. Simply exchange details with the individual or individuals involved in the incident and give us a call on our claims line for advice on what to do next.
Details you’ll need to take:
Reporting the accident
You should report the accident as soon as reasonably possible. If the police are involved, this will usually be within the first day or two following the accident. Whatever the circumstances, the sooner you get in touch with Devitt, the sooner we can help.
Call our Claims Line on 0345 872 3611 and a member of our friendly team can provide you with the impartial, jargon-free advice you need to make your claim.
What to do if you have a motorcycle accident
There would be nothing worse than being involved in an accident but if you were to find yourself in such an unfortunate situation then it’s important that you know what to do! So we’ve put together a video infographic taking you through the steps…