Home Claims Guide

We understand that making a home insurance claim can be a stressful experience, as you could be a victim of a burglary, had a fire, a flood or a burst pipe. We want to make sure you’re prepared in the event of an unfortunate event that means you have to make a claim…

 Step by step guide to making a home insurance claim

  • If necessary, such as in the event of a burglary, contact the police and obtain a Crime Reference Number
  • Gather your insurance documentation to refer to important details such as your Policy Number
  • Have the facts ready – with any details of loss / damage
  • Call our Claims Line on 0345 872 3611

With a home insurance claim you will often have to fill out a claim form and return it within a certain time frame. You’ll also have to provide proof of purchase for items that you’re claiming for, however if you can’t find receipts you could prove purchases by referring to your debit / credit card statements, you can request these from your bank for specific months. The more evidence you can provide the better.

Sometimes your insurer will send out a loss adjuster, who will visit your home to assess the damage or loss.

It’s important to remember that in the event of a small claim, you will have to pay your excesses and you could find your insurance will increase when you come to renew. So it’s always worth considering these factors before you make a small claim.

Our reviews

July 27, 2021StarStarStarStarStar

Cheapest insurance for first year riding

Cheapest insurance I could find for my first years riding, will definitely be staying if prices are just as good next year

- Bailey

July 27, 2021StarStarStarStarStar

Amazing customer service!

Amazing customer service! Same cover as my last insurer but half the price! Couldn’t be more pleased. Thank you

- Kellie

July 27, 2021StarStarStarStarStar

Very good service

Very good service

- Mr Boudoucha

Latest Motorcycle News & Insights

News

First Look: 2021 Ducati Panigale V2 Troy Bayliss Limited Edition

Limited edition Ducati Panigale V2 celebrates 20th anniversary of Troy Bayliss’s first WSB title in 2001...

News

First Look: 2022 KTM RC8C

Track-only 890 parallel twin points to possible road-going sports bike from KTM, here is your first look at the 2022 KTM RC8C...

News

First Look: 2022 Harley-Davidson Sportster S

Harley’s legendary cruiser, the Harley-Davidson Sportster S, gets new 1250 Revolution Max engine from the Pan America.

News

BSB 2021: The Return to Knockhill

The British Superbike Championship returned to the Knockhill circuit in Scotland and, as expected, three hectic BSB races and some close racing was the outcome.

News

First Look: 2022 BMW CE 04 electric scooter

The first ‘mainstream’ electric machine, the 2022 BMW CE 04 has 42bhp, 0-100% charge in 1hr 40 mins and £11,700 price tag...

News

2021 British Superbike Championship: Back with a Bang

The British Superbike Championship returned with a bang at Oulton Park at the weekend and we saw 4000 fans supporting from trackside...