Home Claims Guide

We understand that making a home insurance claim can be a stressful experience, as you could be a victim of a burglary, had a fire, a flood or a burst pipe. We want to make sure you’re prepared in the event of an unfortunate event that means you have to make a claim…

 Step by step guide to making a home insurance claim

  • If necessary, such as in the event of a burglary, contact the police and obtain a Crime Reference Number
  • Gather your insurance documentation to refer to important details such as your Policy Number
  • Have the facts ready – with any details of loss / damage
  • Call our Claims Line on 0345 872 3611

With a home insurance claim you will often have to fill out a claim form and return it within a certain time frame. You’ll also have to provide proof of purchase for items that you’re claiming for, however if you can’t find receipts you could prove purchases by referring to your debit / credit card statements, you can request these from your bank for specific months. The more evidence you can provide the better.

Sometimes your insurer will send out a loss adjuster, who will visit your home to assess the damage or loss.

It’s important to remember that in the event of a small claim, you will have to pay your excesses and you could find your insurance will increase when you come to renew. So it’s always worth considering these factors before you make a small claim.

Our reviews

May 28, 2023StarStarStarStarStar

It was quick and easy to sort out my…

It was quick and easy to sort out my bike insurance

- Andrea Stone

May 28, 2023StarStarStarStarStar

Very straight forward and simple…

Very straight forward and simple process. All cost laid out very clearly. The hole process took no more than 5 minutes

- Scott McFadden User

May 27, 2023StarStarStarStarStar

Quick and easy to join

…………………………

- Peter

Latest Motorcycle News & Insights

News

First Look: 2023 BMW R12 nineT and R18

Get your first look at the new 2023 BMW R12 nineT and R18 Roctane...

News

BSB 2023: Irwin and Ducati seize control

With two rounds gone of this year’s British Superbike Championship, Glenn Irwin and the BeerMonster Ducati have seized control...

News

Dream start for Jack Bell and the Devitt Vanoni Flat Track Team!

The 2023 DTRA National Flat Track Championship roared into action and it was a dream start for the DMOL x Devitt Flat Track team...

News

World Superbike Championship: 400 up for Ducati

Round 3 of this year’s World Superbike Championship took place at Assen circuit in Holland last weekend and it proved to be a momentous occasion for Ducati.

News

First Look: 2023 KTM 890 SMT

Get your first look at the 2023 KTM 890 SMT right here...

News

BSB 2023: Brookes takes early initiative

The Easter weekend marked the return of BSB with the opening round taking place at Silverstone and it was former champion Josh Brookes who came out on top.