Home Claims Guide

We understand that making a home insurance claim can be a stressful experience, as you could be a victim of a burglary, had a fire, a flood or a burst pipe. We want to make sure you’re prepared in the event of an unfortunate event that means you need to make a claim…

 Step by step guide to making a home insurance claim

  • Where necessary, such as in the event of a burglary, contact the police and obtain a Crime Reference Number
  • Gather your insurance documentation to refer to important details such as your Policy Number
  • Have the facts ready – with any details of loss / damage
  • Call our Claims Line on 0345 543 9959

With a home insurance claim, you may be required to complete a claim form and provide proof of purchase for items that you’re claiming for. If you can’t find receipts, you may be able to prove purchases by referring to your debit / credit card statements.

Depending on the type of claim, your insurer may send out a loss adjuster, who will visit your home to assess the damage or loss.

Our team are here to assist, so if you have any questions during the claims process, then just let us know.

Our reviews

January 20, 2026StarStarStarStarStar

Very polite

Very polite, helpful and patient

- N J Carr

January 19, 2026StarStarStarStarStar

Friendly helpful person

Friendly helpful person. A real English person whom I could understand who took the time to help me address my queries

- andy

January 19, 2026StarStarStarStarStar

Very helpful advisors

Very helpful advisors. Phone answered in acceptable time. Happy with that

- Paul

Latest Motorcycle News & Insights

News

From Classic Chrome to Open Horizons: The Rise of All Routes Italy

From the creators of Ride70s, we take a look at All Routes Italy...

News

Harley-Davidson 2026 Street Glide and Road Glide range updates

Harley-Davidson has actually hung on till 2026 to unveil its new bikes for this year. And a big part of the updates is the Harley-Davidson 2026 Street Glide and Road Glide range...

News

2026 Ducati Desmo 450 MX Factory

We don’t always cover motocross bikes here – but we’re making an exception for this, the utterly gorgeous 2026 Ducati Desmo 450 Factory.

News

2026 Panigale V4 Marc Márquez Factory Ducati Lenovo World Championship Replica

Ducati unveiled another near-tradition, which is the annual special edition variant of its Panigale superbike, this time celebrating Marc Marquez personally.

News

2026 QJ Motor SRK800 RR released

Get your first look at the 2026 QJ Motor SRK800 RR...

News

2026 Triumph Tracker and Thruxton 400 released

Just released, let's take a look at the 2026 Triumph Tracker and Thruxton 400...