Motorbike Claims Guide

Motorbike Claims Guide

We’ve compiled some helpful guidance to support you in starting your insurance claim.

If you’ve been involved in an accident, it’s essential to record as many details as possible so you can submit your claim promptly. One of the most effective ways to stay prepared is to keep a digital copy of your insurance policy—either by photographing your documents or saving them in your email. This ensures you’ll have quick access to important contact numbers and reference details at the scene, helping you begin the claims process without delay.

Making a motorbike insurance claim

When the accident or damage occurs to the motorbike, document as much detail as possible. If appropriate, take photographs and if you don’t have a camera, draw a diagram. Take note of any and all damage to the motorbike and if anyone has sustained injuries, document those too. Provide as much detail as possible, to help support your claim.

If the incident involved another party, obtain their insurance details if possible.

Reporting the accident

You should report the accident as soon as reasonably possible. If the police are involved, this will usually be within the first day or two following the accident. Whatever the circumstances, the sooner you get in touch with Devitt, the sooner we can help.

Call our Claims Line on 0345 872 3611 and a member of our friendly team can provide you with the helpful advice you need to make your claim.

What to do if you have a motorcycle accident

No one wants to be involved in a motorcycle accident or any kind of accident for that matter but this doesn’t mean it isn’t something we shouldn’t think about and be cautious of.

So, we’ve put together a handy video-graphic to explain exactly what you need to do should you ever be involved in such an unfortunate event.

What to do first?

Are you okay? If you’re injured or are feeling unwell then make sure you seek medical attention straight away!

Being involved in an accident in something no one wants to experience but the most important thing if your well-being. If you fear your health is in danger and have access to a phone or can see people nearby then be sure to call for help.

If you’re feeling okay then the next steps… 

Document all details:

It’s extremely important to take notes at the scene of the accident. If you have everything written down along with photographic evidence (if possible) then this will help you considerably when you go to make a claim. You’ll have everything read and organised in one place… after all you can’t go back to the scene!

Take photos of:

• Your bike
• Other vehicles involved
• The surroundings
• The setting
• The road

Take notes of:

• Damages to the vehicles involved
• Injures of those involved

Collect third party details:

• Names
• Address
• Contact information
• Number of passengers
• Their insurer
• You must also be able to provide the above information to anyone else involved

Witnesses:

It’s also a good idea to take the contact details of any witnesses present, this will help in investigation who is liable for the accident.

Police:

Are there any police present? If so, take a note of their badge number.

Liability:

You are not required to admit any liability, wrong doing or to make any payments… so don’t!

Report the accident:

Report the accident to your insurer as soon as you can and make sure you have your documentation to hand with all the necessary information such as your registration and reference number.

Are you a car driver? Remember to always think bike!

• At junctions
• While changing lane (check your blind spots)
• When turning
• When pulling away
• While opening your car door

Compensation… what’s considered?

• The severity of your injury
• Expenses suffered due to injury
• Damage to your vehicle or possessions
• Duration of injury