MOTORCYCLE INSURANCE CUSTOMER SERVICE:

GLOSSARY

We all know that motorcycle insurance can be a minefield with the variety of different phrases used, which is why we have compiled a list of key phrases and what they actually mean which should hopefully simplify things a little!

The insured/you/policyholder

The person or persons described as the insured in the policy schedule.

Insurer/your insurer/their/them

The insurer named in the policy schedule.

Proposal Form/Statement of Fact

The document recording the statements made and information provided by or for you when you apply for cover.

Policy

The policy booklet, policy schedule, proposal confirmation and certificate of motor insurance.

Policy Schedule

The details of you, your motorcycle and the insurance protection is provided to you by the insurer.

Certificate of Motor Insurance

A document that you must have as evidence that you have the minimum motor insurance necessary to comply with the law. It shows who can ride your motorcycle, what purposes it can be used for and whether you are permitted to ride other motorcycles.

Period of Insurance

The period of time covered by this policy as shown in the policy schedule and any further period for which your insurer agrees to insure you.

Market Value

The cost of replacing your motorcycle with one of a similar type and condition.

Endorsement

Changes in the terms, exceptions and conditions of your policy. Endorsements applicable are shown on your current policy schedule.

Accessories

Additional or supplementary parts of your motorcycle that have been fitted after its manufacture and are not directly related to its function as a motorcycle. These include radios that form an integral part of the motorcycle, top boxes, tank bags and other luggage carriers while fitted to your motorcycle.

Excess

The amount of any claim you will have to pay if your motorcycle is lost, stolen or damaged.

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